Mesasoft’s Extended Support model is a customer-focused solution that allows you to retain ownership and maintenance responsibilities of the Oracle system. The model was created after witnessing the challenges that many customers face with a fixed, in-house support team. We understand that Oracle application is a dynamic component of any organization, involved in any number of initiatives throughout the year. The Extended Support model provides your organization with the flexibility to expand your team without the costs of adding headcount or on boarding and paying travel expenses for on-site consultants.

Mesasoft’s Extended Support model provides a scalable team that is ready to provide Oracle assistance on-demand, governed by Service Level Agreements (SLA). Working from our Application Support Center, you have access to a team of skilled Oracle consultants who are familiar with your organization. Working as little or as much as needed, our team can assist with production support, configuration of existing functionality, or development of new solutions. Our objective is to provide a seamless extension of your own in-house Oracle support team, leveraging our deep Oracle and business knowledge to keep your business critical applications performing at peak-level.